HELP & SUPPORT

Frequently asked questions

A little clarity before you choose your loupes. Find answers on fit, magnification, and what comes next.

Choosing your loupes

What makes iLoupes ergonomic?

A 60° prism geometry gives a steeper line of sight, so you work upright.

What magnification do I need?

Most general dentists do well at 3.5×–4.5×; specialists go higher. Ask us about magnification

TTL, flip-up, or Adaptive TTL?

TTL (Core/Bespoke) for daily committed use; Flex flip-up for flexibility and immediate shipping; AXIS Adaptive TTL for both. Compare →

What’s the working distance?

It’s fully adjustable — set to your natural seated height at fitting (or self-set on Flex). One loupe fits a range of postures.

Do you support prescriptions?

Yes, via an Rx carrier lens on TTL.

Where can I get fitted?

Toronto, Montréal, Michigan, New York — with mail-in fitting elsewhere.

Can I try before I commit?

Yes — 30-day risk-free trial; TTL buyers also try at the fitting.

Warranty?

For warranty coverage and terms, contact our team at sales@iloupes.ca or call 1-866-786-0001.

Shipping?

Across Canada and the US.

We’re here to help you find the right loupes and the right fit.